Customer Complaint Cell

With a specific complaint anyone may visit the branches or may contact following officials of the Complaint Cell:

Shamsul Haque Sufyani

SEVP & Cheif Operating Officer
Chairman, Central Customer Service & Complaints Management Cell (CCS&CMC)
Cell Phone: 01713 060825

Complaint Form

    শাখা/উপশাখার নামঃ

    সার্ভিস ডেস্কের নামঃ

    সেবা সম্পর্কিত আপনার মতামতঃ

    সেবা প্রদানের সময় ও সেবার মান নিয়ে আপনি কতটুকু সন্তুষ্ট? (ক্লিক করুন)

    খুবই অসন্তুষ্টখুবই সন্তুষ্ট

    Central Customer Service & Complaints Management Cell (CCS&CMC)

    SLName & DesignationPosition (CCS&CMC)
    1Shamsul Haque Sufyani, SEVP & Chief Operating OfficerChairman
    2Mohammad Yasser Noor, EVP & Chief Marketing OfficerMember Secretary
    3SK Zalal Uddin Ahmed, EVP & Branch Manager, Corporate BranchMember
    4Md. Tanjim Morshed Bhuiyan, SVP & Head of ITMember
    5Sarfuddin Md. Redwan Patwary, VP, D-CAMLCO & Head of OperationsMember
    6Shahinur Rahman, VP & Head Of CardsMember
    7Kaniz Fatema, VP & In charge of Human Resources DivisionMember
    8Sultan Mahmud, PO, Service Assurance, Marketing and Corporate Affairs DivisionMember
    (Within office hour from 10:00 Am to 6:00 PM except weekly/government holiday)
    Call Center No. 16707 (24 hours)