Customer Complaint Cell

With a specific complaint anyone may visit the branches or may contact following officials of the Complaint Cell:

Md. Ariful Islam

SVP. Head of Corporate Banking & Head of Business (Branch)
Chairman. Central Customer Service & Complaints Management Cell (CCS&CMC)
Cell Phone: +8801886916707
Email: complaint.desk@communitybankbd.com

Complaint Form

    শাখা/উপশাখার নামঃ

    সার্ভিস ডেস্কের নামঃ

    সেবা সম্পর্কিত আপনার মতামতঃ

    সেবা প্রদানের সময় ও সেবার মান নিয়ে আপনি কতটুকু সন্তুষ্ট? (ক্লিক করুন)


    খুবই অসন্তুষ্টখুবই সন্তুষ্ট

    Central Customer Service & Complaints Management Cell (CCS&CMC)

    SLName & DesignationPosition (CCS&CMC)
    1Md. Ariful IslamSVP, Head of Corporate Banking & Head of Business (Branch)Chairman
    2Md. Mamun Ur RahmanFAVP, Head of ADC & Head of MD's Coordination TeamMember Secretary
    3Zahir AhmedVP, Head of CardsMember
    5Md. Kabir UddinSAVP, CRM DivisionMember
    6Sanjeed SalahuddinSAVP, Credit Administration DivisionMember
    7Rehana ZamanFAVP, HR DivisionMember
    8MD. Amirul IslamFAVP, ICT DivisionMember
    9Kazi Farah SalimFAVP, Operations DivisionMember
    10Shaik Abir HossainPO, ADC & MD's Coordination TeamMember
    11Mohammad Zakir HossainPO, Operations DivisionMember
    (Within office hour from 10:00 Am to 6:00 PM except weekly/government holiday)
    Call Center No. 16707 (24 hours)