Customer Complaint

With a specific complaint anyone may visit the branches or may contact following officials of the Complaint Cell:

Shamsul Haque Sufyani

EVP & Head of Operations
Chairman, Central Customer Service & Complaints Management Cell (CCS&CMC)
Cell Phone: 01713 060825

Central Customer Service & Complaints Management Cell (CCS&CMC)

SLName & DesignationPosition (CCS&CMC)
1Shamsul Haque Sufyani, EVP & Head of OperationsChairman
2A H M Kamal, EVP & Head of Human ResourcesMember
3Imtiaz Ahmed, SVP & Manager, Branch Control DivisionMember
4SK Zalal Uddin Ahmed, VP & BM, Corporate BranchMember
5Md. Tanjim Morshed Bhuiyan, VP & Head of Core Banking ApplicationMember
6Mohammad Yasser Noor, SVP & Chief Marketing OfficerMember Secretary
(Within office hour from 10:00 Am to 6:00 PM except weekly/government holiday)
Call Center No. 16707 (24 hours)